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What luggage can I carry on a National Express coach?
The luggage allowance for each passenger is a maximum of two medium sized suitcases weighing no more than 20kg each and one piece of hand luggage. Hand luggage must be capable of fitting in the overhead luggage racks or under seats. If you do carry more than this allowance we cannot guarantee that we will be able to accommodate the excess baggage. Space can often be of a premium and we cannot predict what luggage other passengers on the same journey may bring.
Is there anything I can't take with me?
Although there are many items you can carry on board a coach, there are a few items that National Express do not allow, to ensure the safety and comfort of other passengers and their luggage. Unfortunately we are unable to carry items that are perishable including meat and fish, and other items that may be fragile or have sharp or protruding edges.
A full list of items that are not allowed on board are detailed below:
We kindly request that you do not bring the following items within your luggage:
Any weapons
Drugs or solvents (other than medicines)
Live or dead animals
Fish or insects
Battery powered wheelchairs/disabled scooters, unless they are pre-booked
Prams
Non folding pushchairs
Non folding bicycles
Any other items considered unsuitable for carriage by reason of their weight, size, shape or character.
Skis and surfboards can be carried but are subject to space being available.
Wheelchairs
We will accept lightweight manual wheelchairs for travel, subject to them being capable of being stowed in the luggage hold of the coach. We regret that we are unable to accept manual wheelchairs that are more than 20kgs in weight. Mobility scooters can also be stowed, but please check with our Disabled Persons' Travel Helpline before travelling.
We now have a growing number of fully accessible coaches. Pre-booking is required to ensure that the wheelchair type is capable of being fully and safely secured on the coach.
For further information, please telephone our Disabled Persons' Travel Helpline on 08717 818179.
Animals and livestock
We accept assistance dogs on all of our services but we regret that no other animals can be carried.
Please note: all travel is subject to the National Express General Conditions of Carriage.
Permitted luggage on Eurolines services
You are allowed to take onto a service no more than two medium sized suitcases or rucksacks (of no more than 30 x 70 x 20cm in size and 30kg in weight), and one small piece of hand luggage. The permitted luggage varies for different services, and you should refer to the published timetable for a service or our other publications for details of the permitted luggage for a service. For this purpose, hand luggage means something that is capable of fitting in an overhead luggage rack or under seats.
Eurolines will not be obliged to carry luggage in excess of this allowance. If we agree to carry any particular luggage on any journey this does not mean that we have agreed to carry that luggage on any subsequent journey you make.
Fragile items such as electrical goods, portable televisions, and radio will only be carried if they are of reasonable size and securely fastened.
Please note: all travel on Eurolines services is subject to the Eurolines (U.K.) limited General Conditions of Carriage. We will carry your luggage on and subject to these General Conditions of Carriage and any applicable Special Conditions. |
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