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标题: 莱斯特:客户遭遇手机cash back deal风险 [打印本页]

作者: Enoch 时间: 2008-2-22 01:13 标题: 莱斯特:客户遭遇手机cash back deal风险

几百人已经向city council提出抱怨了，莱斯特两家手机店已经因此倒闭， Letz Talk和Ultimate Biles... cash back就拿不回来了

[Leicester Mercury 英文新闻 2月21日]

http://www.leicestermercury.co.u ... &pNodeId=132393

CUSTOMERS LOSE OUT ON MOBILE DEAL

10:30 - 21 February 2008

Hundreds of people have complained to the city council after losing money on mobile phone deals.

Customers signed up to deals which appeared to offer them most, if not all, of their cash back.

Some people paid out hundreds of pounds a month on expensive phone packages and did not get their money back.

Two of the firms offering cash-back deals have stopped trading - potentially owing customers thousands of pounds.

More than 1,000 people have contacted Leicester City Council's trading standards service to complain.

Trading standards manager Ronald Ruddock's advice is to street well clear of deals like these.

He said: "After so many failures of companies offering high-value cash-back deals, we do not believe that most of the advertised deals are viable.

"The advice is this - if you can't afford the monthly contract without the cash back, you should steer clear of the offer.

"We would also like to see more checks being carried out by the airtime providers, as they have a duty not to expose their customers to risk."

One company, Letz Talk, which attracted 90 complaints, closed its two shops in Evington in December.

Ultimate Biles, of Green Lane Road, Leicester, also closed down after raids by police and trading standards officers.

The full amount the stores owe is not yet known.

Trading standards officers are urging customers who have fallen foul of cash back deals to get in touch.

To get advice, call Consumer Direct on 08454 040506.

作者: wawa 时间: 2008-2-22 12:04

Letz Talk和Ultimate Biles是什么手机公司啊都没听说过:ll

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