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[本地消息] 莱斯特:非紧急警方电话101正式开通 [复制链接]

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发表于 2011-11-4 15:02 |只看该作者 |倒序浏览 |打印
[来源: 莱斯特警察局 11月4日]

大家都知道警察局的报警和紧急求助电话是999,但如果不是很紧要的事需要找警察,可以打什么号码呢?莱斯特警方启用了一个新的非紧急联系号码101,代替了旧的0116 222 2222号码。

在什么情况下需要打非紧急101呢?

比如: 汽车被窃,发现房子被损坏,发现疑似毒品交易,轻微的车辆碰撞 等等


http://www.leics.police.uk/campaigns/173_101__the_new_number_to/

101 - the new number to call to contact your local police in now 'LIVE'

Leicestershire Police is working for you 24 hours a day seven days a week.

We want to make it quicker and easier for you to get the service you need from us. The new national 101 non-emergency number will do just that, giving you a single, easy to remember number for you to call to report crime and other concerns that do not require an emergency police response.

You can call 101 to report a crime that has already happened and any other incidents or concerns that do not require an emergency response. You can also call it to speak to your local Neighbourhood Policing Team, to make a general enquiry or make us aware of any policing issues in your local area.

If you have any hearing difficulties or a speech impairment, a text phone is available on 18001 101.

Calling 101 for situations that do not require an immediate police response helps keep 999 available for when there is an emergency. An emergency is when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or a life is at risk, or there is a traffic incident involving personal injury or danger.

Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.

101 is being rolled out across all police force areas in England and Wales. Until the roll out is complete, anyone calling from outside Leicester, Leicestershire and Rutland should call 0116 222 2222 to contact Leicestershire Police.



FAQs

What is 101?

101 is now the only number you need to call when you want to get through to your local police when it's less urgent than 999.

101 replaces our 0116 222 2222* number, and is available 24 hours a day, seven days a week. Calls to 101 from landlines and mobile networks cost 15 pence per call, no matter what time of day you call or how long you are on the phone.

*If you are calling from outside Leicestershire, please continue to call 0116 222 2222



Why is 101 being introduced?

101 is the new number to call to contact your local police. It is being rolled out by the Home Office, across England and Wales in all police force areas.

101 will provide the public with one easy way to contact their local police to report crime and other concerns that do not require an emergency police response.

When 101 has been rolled out to all police force areas, it will mean that people only have one number to remember, whichever county they are in when need to call the police.



When should I call 101?

You can call 101 to report crime that has already happened and other incidents or concerns that do not require an emergency response.

For example:

    If your car been stolen
    If property has been damaged
    If you suspect drug use or dealing
    To report a minor traffic collision
    To report any other incident that doesn't require an immediate response
    To give us information about crime or criminals in your local area

You can also call 101 if you simply want to talk to your local police officer or a member of police staff – you will be put through to the relevant extension number in the same way as it happens now.



Why should I call 101?

Using 101 (or our online crime reporting service) for situations that do not require an immediate police response, helps keep 999 available for when there is an emergency.

In the past, it may not always been clear to members of the public, especially those who don't live in Leicestershire, how they should contact us in situations that do not require an immediate policing response.

We hope that by introducing a simple and easy to remember number - 101 – this will make it easier for people to contact us and reduce the number of inappropriate 999 calls received.

If a crime is taking place, or somebody is in immediate danger, people should continue to call 999.



How much does a call to 101 cost?

Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long the call lasts.



Are calls to 101 answered by the police?

Yes, all calls to 101 are answered by police operators. Calls may be recorded for training, development, evidential and public safety reasons.



Is 101 going to replace 999?

No, 101 is the number to use to contact the police in situations that do not require an immediate police response. 999 will continue to be the number to dial when you need to report an emergency.

999 should only be used for real emergencies – such as when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or a life is at risk, or there is a traffic incident involving personal injury or danger.

All 999 calls go direct to the control room and are dealt with on a separate priority system, so calls to 999 that are not true emergencies could cause a delay in getting help in some other life-threatening situation.



What happens if I call 101 but it is an emergency situation?

If you call 101 and it is deemed to be an emergency situation, our trained police operators will put you through to 999 for immediate assistance.

Always call 999 in an emergency

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2#
发表于 2011-11-4 18:26 |只看该作者

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3#
发表于 2011-11-4 19:40 |只看该作者
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发表于 2011-11-4 22:47 |只看该作者

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发表于 2011-11-6 00:05 |只看该作者
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发表于 2011-11-7 22:16 |只看该作者
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